Last updated 8 November 2026
Rescheduling
- You can reschedule once, free of charge, up to 24 hours before your consultation. Use your client portal or contact us.
- Requests made less than 24 hours before are at our discretion.
Cancellation by you
- 24 hours or more before your consultation: full refund. Payment-gateway charges, if any, are deducted.
- Less than 24 hours before, or no-show: no refund. We will try to offer another slot.
Cancellation by us
If we have to cancel, you can choose a new slot or a full refund.
Reports and written services
Once we have started preparing a written report, it cannot be refunded.
How refunds are paid
Refunds go back to the original payment method within 7–10 working days of approval. International card refunds may take longer, depending on your bank. Exchange-rate differences are outside our control.
Contact
To request a refund or reschedule, write to info@astroparamoffical.com with your booking reference.