Version 2026.11.1 · Last updated 8 November 2026
This Privacy Notice explains how Astro Param ("Astro Param", "we", "us") collects and uses your personal data when you visit astroparamofficial.com, book a consultation, or use the client portal. We act as a Data Fiduciary under India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and the DPDP Rules. If you are outside India, we also respect the rights you have under your local law (for example the EU/UK GDPR).
1. Personal data we collect and why
We collect only what is needed to prepare and deliver your consultation.
| Data | Why we need it |
|---|---|
| Name, email, phone, country, state/city | To confirm your booking, contact you about it, and issue invoices. |
| Birth details — date, time and place of birth of the person the consultation is about (and of a partner, for compatibility consultations) | Essential to prepare the Vedic birth chart (Kundli). A consultation cannot be given without them. |
| Your questions and the information you share in the consultation | To understand your concerns and give guidance. Please share only what you are comfortable sharing. |
| Consultation notes, reports and remedies | So you can read them later in your client portal. |
| Billing and payment records — amount, currency, transaction reference, billing address, GSTIN (if provided) | To process payment and meet tax-law record-keeping duties. Card, UPI and bank details are handled by our payment partners and are never stored by us. |
| Portal account — email, password (stored only as a secure hash), login times | To give you secure access to your records. |
| Technical data — IP address, browser type, cookies | Essential cookies keep the site secure and working. Advertising cookies are used only if you allow them. |
2. Legal basis
We process your personal data on the basis of your consent, which you give through a clear action (ticking the consent box) when you book. In limited cases we rely on legitimate uses permitted by Section 7 of the DPDP Act, such as complying with GST and income-tax laws.
Your consent is specific to each purpose. Consent for marketing messages and for advertising cookies is optional and separate. Saying no will never stop you from booking.
3. Advertising and the Meta Pixel
If you allow advertising cookies, our website uses the Meta Pixel. When you complete a booking, we may also send Meta an event through the Meta Conversions API. This measures how well our adverts work. Before your email or phone number leaves our server, it is converted into an irreversible hash (SHA-256). If you have not allowed advertising cookies, none of this happens. You can change your choice at any time using Cookie preferences at the foot of every page.
4. Children
Our services are booked by adults. If a consultation is about a person under 18, the parent or lawful guardian must make the booking and confirm their consent for that child's data. We do not use children's data for tracking, behavioural monitoring or targeted advertising.
5. Who we share data with
We do not sell your personal data. We share it only with service providers (Data Processors) who help us run the service, and only as needed:
- website hosting and email providers;
- payment gateways (Razorpay for India, Stripe for international cards);
- the video or call platform used for your consultation (for example Zoom, Google Meet or WhatsApp);
- Meta, only if you allowed advertising cookies (see section 3);
- government or regulatory authorities, where the law requires it.
Some of these providers may process data outside India. This is permitted under Section 16 of the DPDP Act, except to countries the Government of India restricts.
6. How long we keep data
- Your account, consultation records and reports: while your account is active, and then for a reasonable period so you can come back to your records. You can ask us to erase them at any time (see section 8).
- Enquiries with no booking: erased automatically after 24 months of inactivity.
- Invoices and payment records: kept for the period Indian GST and income-tax laws require (generally up to 8 years). They are kept even after you ask us to erase your account, but in a minimal form.
- Security and access logs: kept for at least one year, as the DPDP Rules require.
7. How we protect your data
We protect your data with:
- HTTPS encryption;
- passwords stored as salted hashes;
- staff access limited to the people who need it;
- audit logs of administrative actions;
- reports and files stored privately, so only you and our team can download them.
If a personal data breach occurs, we will inform you and the Data Protection Board of India as the law requires.
8. Your rights
Under the DPDP Act you have the right to:
- Access. Get a summary of the personal data we hold about you and how we process it. You can download it from your client portal: Privacy & data → Download my data.
- Correction and erasure. Correct, complete or update your data, or have it erased. You can edit your profile in the portal or send an erasure request.
- Withdraw consent as easily as you gave it. For example, switch off marketing messages in the portal, or change your cookie preferences. Withdrawing consent does not affect processing that took place before it.
- Grievance redressal. Raise a concern with our Grievance Officer (details below).
- Nominate someone to exercise these rights for you if you die or become incapacitated. You can record a nominee in your portal.
As a Data Principal, you also have duties under Section 15 of the DPDP Act. You must give authentic information and must not file false or frivolous complaints.
9. Grievance Officer
Grievance Officer, Astro Param
Email: info@astroparamoffical.com · Phone: +91 90000 00000
HNO 27, Hargobind Nagar, Opp. Govt Press, Patiala, Punjab 147001, India
We aim to acknowledge your request within 7 working days, and to resolve it within the time the DPDP Rules allow. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
10. Cookies
| Cookie | Purpose | When it is set |
|---|---|---|
ap_csrf, ap_portal, ap_admin | Security and keeping you signed in | Always (essential) |
ap_consent | Remembers your cookie choices | Always (essential) |
_fbp, _fbc | Meta advertising measurement | Only with your consent |
11. Changes to this notice
If we change this notice, we will update the version and date above. If a change affects how we use data you have already given us, we will ask for your consent again.
12. Contact
Astro Param · HNO 27, Hargobind Nagar, Opp. Govt Press, Patiala, Punjab 147001, India · info@astroparamoffical.com · +91 90000 00002